Last Update: 13/06/2020
We believe that this world is meant to be explored. Therefore, when the time is right and safe to travel, we will make sure to be ready to welcome everyone at our premises!
More than ever, the health and wellbeing of our guests is of outmost importance and we are making sure that the Cretan Villa Hotel and Akrolihos apartments team has everything they need to keep everyone, including themselves safe.
We keep on monitoring the developments on a daily basis and are in regular contact with all relevant authorities in order to always be up to date for country-specific requirements.
Our staff has been given best practice guidelines, they have been given Covid-19 cleanliness-specific guidance, training and information to apply with our own very high cleaning standards.
Cretan Villa Hotel and Akrolithos apartments recognizes the responsibilities of hotels in regards of Covid-19 outbreaks and we are ready to play our part in both, the relief and recovery path of this crisis.
We are compliance with all health safety protocols from the Hellenic Health Organization (E.O.D.Y.) and the National Health Ministry, as well as additional government and European organizations that are required for our operation.
Below you’ll find a comprehensive list of all the key measures to prevent the spread of Covid-19 being implemented at our hotel.
Our measures include:
OUR POLICIES HAVE CHANGED
Our rates and offers with NEW terms!
We have changes our flexible cancellation policy and you may cancel your booking free of charge up to 10 days prior to your arranged arrival date.
If you need to adjust your reservations made via our official websites, please contact us.
If you need to adjust your reservations made through another travel site or any other travel channel, please contact them for information and further assistance.
Please visit our website for the most up-to-date information and for additional details about availability. We will contact you as soon as possible in case of any further changes.
We value each guest that honors us with a visit to our destination. Ierapetra, Crete.
The Hotel’s Management